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Price Match Guarantee!   +   FREE Shipping on Most Items!   +   NO Sales Tax!  (ex OH)
Price Match Guarantee!   +   FREE Shipping on Most Items!   +   NO Sales Tax!   (ex OH)

Ivory 50" Wall Mounted Electric Fireplace by TouchStone 80002

Original Price $329.00 - Original Price $329.00
Original Price
$329.00
$329.00 - $329.00
Current Price $329.00

🚚 This Item Has FREE Shipping!



At YBLGoods, we are an Officially Licensed Authorized Dealer on Every single Product we Sell! Meaning you get the Full Manufacturers Warranty and same Return Policy as well. Plus Cheapest Fastest Shipping, and No Refurbished, Used, or Counterfeit Items!
YBLGoods has Free Shipping on Most Products in Our Store!
At YBLGoods we do not Charge Any Sales Tax, excluding Ohio. Saving you Hundreds of Dollars!
YBLGoods is the Only Authorized Dealer with Free Installation Assistance in all 50 States on All of our Products! Ask Us if you would like us to help you find someone to Install one of our Products for you! Completely Free to find Just pay the Install guy
We work with every Manufacturer Directly. Giving you the most accurate Inventory Checks, plus Full Manufacturers Warranty and Return Policy. Plus we get the Shortest, Cheapest Shipping options available for you! All Savings get passed down to the Customer
We have a 100% Safe & Secure Checkout at YBLGoods. With a Full SSL Certificate, we only use the most well known Authorized and Secure Credit Card Processors and accept all the most commonly used Payment Options by Consumers like you today!
Simple & Easy Returns. We offer the exact same Shipping & Return Policy as the Manufacturers themselves. If they will take it back, we will honor it! Simply Contact Us for a Return if you have any problems post purchase!
All of our Products at YBLGoods ship out from right here the United States. Ensuring you a Quality Product, Fast Shipping, and Easy Communication through out your entire buying experience. We take pride in the Quality of our Products and Customer Service!
We are 100% Confident that our Prices are the absolute cheapest, that YBLGoods offers Price Match Guarantee on every single product in our store! We already Sell every item at the Lowest Price Possible, (MAP Pricing) set by the Manufacturers themselves!
YBLGoods is an Authorized Dealer by every Brand in our store. Giving you the exact same Full Warranty and Return Policy as buying from the Manufacturer Directly. Shop YBLGoods Stress Free, knowing you are Fully Covered with every Warranty available to you


At Your Best Life Goods we have FREE Shipping on Nearly Every Item!

         

At YBLGoods, we strive to provide you with the best quality Customer Service,  while our Manufacturers provide you with the highest quality products. Together, as an Authorized Dealer, we are able to combine our efforts to bring you a FULL Manufactures Warranty on EVERY Item and FREE Shipping on almost every item in our store!

Look for the Free Shipping Badge applied to most products across our website. 

You can find the Free Shipping Badge in 1 of 2 places around our website. Either below the "Buy Now" buttons, or within the Product Descriptions themselves. But don't worry, even if you miss it, we will never Charge you any Shipping or Handling Fee's without you knowing prior to Checkout!

When Doesn't an Item Have Free Shipping?

While we do have Free Shipping on nearly every item in our store; We do have to charge Shipping on some of the very large & bulky items, due to nature of transporting such goods.

These items are quite obvious however. Such as our Commercial Playground Equipment, or our 24 Foot Swim Spas! Both of which our average customer rarely ever runs into. However, we do also provide FREE Installation Assistance if the occasion ever does call for such services!


What About Local Pick Up?

In some instances, we do provide Local Pick Up on a few of the products that we sell. Pick Up locations are at the various warehouses that we ship from across the country. Local Pick Up would require to be arranged by Contacting Us first. Once a request is sent, we will determine which Warehouse a Pick UP may be possible at, depending on where we have that item located.

In most cases a Local Pick Up is not possible. However, If it is still something you are interested in, feel free to Contact Us using the Chat Box at the bottom right hand side of you screen, and we will do out best to make that happen for you!



Simply Fill Out This Form, and one of our Installation Specialists will reach out to you within 24 hours!



As an Authorized Dealer, we not only offer the Full Manufacturers Warranty on everything we sell, but we also sell all of our Products at MAP (Minimum Advertised Pricing) Which is the Lowest Price legally possible, set by the Manufacturers themselves.

Which is why we are 100% confident in offering both our Price Match Guarantee AND Transparent Price Comparing, and knowing that we are still always bringing you the Lowest Prices possible!


100% Guaranteed x 2!

 


 

In order for YBLGoods to do a Price Match, all of the following criteria must also be true with the listing on the other Sellers website...

1. Must be the same Make & Model of the item we are Selling.

2. Must be in a New Condition with Original Manufacturers Packaging Materials, the same as we are selling. No Floor Models, Used, or Refurbished Items, etc.

3. Must include Shipping Price for said item. (In some cases this must be calculated to your actual address, if the other Dealer is calculating theirs as such. Please give us extra time to prepare your Price Match during these situations.)

4. Other Dealer must also be an Authorized Dealer of item being Sold.

5. Must be able to be Publicly Purchased in the same manner such as our website. Using a publicly accessible Checkout Page and Authorized to accept Credit and/or Debit Cards via an Authorized Payment Processor. No Private Listings or Offers, ACH, Wire Transfers, etc. 

6. No 3rd Party or Marketplace Listings such as Craigslist, Facebook, Amazon, etc, nor apps such as OfferUp, Mercari, Nextdoor, etc can be honored in any Price Matching system.

7. No Email, SMS, or any other Newsletter style promotions may be honored, as your consent to opt into those newsletters means you may receive Private Discounts, that are not being Advertised to the General Public. 


Without all of these criteria being true, it would not be a true Price Match, as all of these factors can effect the Warranties, Service, Final Prices, etc that you receive when buying.



NOTICE:

We offer our Price Match Guarantees, as we already sell all of our products at MAP Pricing (Minimum Advertised Pricing) This price is set and regulated by the Manufacturers themselves. This is why no 3rd Party or Marketplace Sellers can be honored in the system. We also can not Advertise for any less than the MAP Prices set by the Manufacturers, nor may any other Authorized Dealer. If we become aware of another Authorized Dealer selling for below MAP Pricing, we are obligated to notify the Manufacturer of this issue. Additionally, we honor the right to turn down business from any party that does not comply with these policies, or any other regulations set by YBLGoods or the Manufactures themselves.


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Introducing the Ivory 50" Wall Mounted Electric Fireplace by TouchStone

Transform your living space into a cozy and inviting haven with the Ivory 50" Wall Mounted Electric Fireplace by TouchStone. This exquisite fireplace combines the timeless charm of an ivory finish with cutting-edge electric heating technology, bringing both elegance and warmth to your home.

Product Highlights

  • Features a unique, white frame surrounding a realistic flame display
  • Two heating settings, ideal for adding heat to a room up to 400 square feet
  • Now with a log-set flame and crystal flame included. Your choice!
  • Easy installation with simple wall-mount design
  • Price includes shipping and delivery costs
  • White tempered glass front panel

    Overview

    In the realm of home design, few elements hold the power to transform a space quite like a fireplace. Its warmth and flickering flames have a magnetic quality, drawing us in and creating a cozy and inviting atmosphere. The Touchstone™ Ivory® 50" Wall-Mounted Electric Fireplace is a stunning embodiment of this allure, seamlessly blending modern design, cutting-edge technology, and the timeless charm of a fireplace into one remarkable product. In this comprehensive review, we'll delve into the myriad facets of the Ivory® electric fireplace, uncovering why it stands as an emblem of both beauty and functionality.

    Aesthetic Brilliance

    One cannot help but be captivated by the Touchstone™ Ivory® from the moment it graces their living room, family room, or any space in their home. At its core, this electric fireplace is a 50-inch masterpiece that boasts a contemporary white frame. Its design is the embodiment of clean lines and modern elegance, making a resounding design statement in any room it inhabits. Whether your interior decor leans towards the traditional or the avant-garde, the Ivory® seamlessly adapts, enhancing your space with an aura of sophistication.

    Flames of Realism

    A fireplace's allure is inextricably linked to its flames, and the Ivory® electric fireplace delivers on this front with unparalleled realism. As you gaze into its depths, you'll be greeted by flames that dance and flicker in a manner so lifelike that you'll find yourself believing in their authenticity. This incredible illusion is achieved through advanced LED technology, which not only replicates the appearance of real flames but also provides the flexibility to adjust the flame's intensity to suit your mood. Whether you seek a gentle, ambient glow or a more vibrant, captivating display, the Ivory® can effortlessly deliver.

    The Elegance of White

    White is a color that exudes purity, simplicity, and timelessness. In the case of the Touchstone™ Ivory®, the choice of a contemporary white frame elevates its overall aesthetic, allowing it to blend seamlessly with various decor styles. White has the unique ability to serve as a canvas, making it an ideal backdrop for both minimalist and eclectic design sensibilities. It offers a sense of spaciousness and lightness, which can be particularly valuable in smaller rooms or spaces with limited natural light.

    The Fireplace Experience without the Fire and Smoke

    The allure of a fireplace extends beyond its visual appeal to the warmth it imparts. Yet, the traditional wood-burning or gas fireplaces come with their share of inconveniences, including the need for constant maintenance, the mess of ash and soot, and the emission of smoke and odors. With the Touchstone™ Ivory®, you can savor the fireplace experience without these drawbacks. This electric fireplace is entirely smokeless and odorless, offering you the ambiance of a real fireplace minus the hassle.

    Warmth and Comfort

    While the Ivory® excels in aesthetics and ambiance, it doesn't compromise on functionality. This electric fireplace comes equipped with two heat settings—high and low—allowing you to tailor the warmth to your preferences. The high setting is perfect for quickly warming up a room, while the low setting maintains a cozy, ambient temperature. With the ability to heat a room of up to 400 square feet, the Ivory® serves as both a stunning focal point and an efficient source of supplementary warmth during cold winter months.

    Flames for All Seasons

    The versatility of the Touchstone™ Ivory® extends to its flame-only mode, which allows you to enjoy the enchanting sight of flickering flames without the heating feature. This feature is particularly useful when you desire the ambiance of a fireplace during the warmer seasons or in climates where additional heating isn't required. It grants you the freedom to bask in the comforting glow of the Ivory's® flames year-round, making it a captivating decorative element regardless of the weather.

    Simple Installation, Endless Possibilities

    Embracing the Touchstone™ Ivory® into your living space is a straightforward process, thanks to its user-friendly installation. The electric fireplace comes with easy-to-follow instructions that guide you through the setup, ensuring a hassle-free experience. Whether you're a seasoned DIY enthusiast or a novice looking to enhance your home's ambiance, the Ivory® offers a seamless and rewarding installation process.

    Complementing Any Room

    One of the standout features of the Touchstone™ Ivory® is its ability to complement a diverse range of room layouts and styles. Finished on all sides, this wall-mounted electric fireplace offers versatile placement options. Whether you choose to mount it as a focal point in your living room, an accent piece in your bedroom, or even as an unexpected element in your office, the Ivory® integrates seamlessly into your decor, elevating the aesthetics of any room it graces.

    Whisper Lift® II TV Lift System

    At the heart of the Touchstone™ Ivory® lies the advanced Whisper Lift® II TV lift system. This innovative technology ensures smooth and silent operation as it raises and lowers your flat-screen TV. Capable of accommodating plasma and LCD flat-screen TVs as large as 47" in width and 28" in height, the Whisper Lift® II enhances your viewing experience, providing the perfect blend of convenience and performance.

    Remote Control Convenience

    Control over the Ivory® electric fireplace is at your fingertips, quite literally. The included remote control allows you to adjust heat settings, flame intensity, and timer functions with ease. Whether you're curling up on the couch for a movie night or entertaining guests, you can effortlessly tailor the ambiance to suit the occasion. The convenience of remote control enhances the overall user experience, ensuring that the Ivory® seamlessly integrates into your daily life.

    Energy-Efficient and Safe

    The Touchstone™ Ivory® isn't just a captivating decorative addition; it's also designed with safety and energy efficiency in mind. The electric fireplace features an automatic shut-off timer, providing peace of mind in case you forget to turn it off. Additionally, its glass front remains cool to the touch, making it safe for households with children or pets. Its energy-efficient operation helps you reduce heating costs while minimizing your carbon footprint.

    A Timeless Focal Point

    In a world of rapidly changing trends, the Touchstone™ Ivory® stands as a timeless focal point, exuding sophistication and charm that transcends passing styles. Whether you're seeking to create a cozy sanctuary in your home, elevate your interior decor, or simply enhance the ambiance of a space, the Ivory® electric fireplace is a versatile and enduring choice.

    Realistic Flame

    The Ivory® now includes a log flameset and a crystal flameset. You decide if you want the classic log hearth look, or a more modern crystal hearth. Both are included in the box. The Ivory® flames will exceed your expectations. Be sure to check out our video tab on this page to get a view of the flames on this unit. Use it during the day or evening to relax and experience the calming effect of the realistic flames. Some of your friends may even ask if The Ivory® is a real gas fireplace. The mesmerizing flame can be viewed without the heat setting, so The Ivory® can be enjoyed on cool summer evenings, as well as cold winter nights. The Ivory® flames have 5 settings, from a subtle ember glow, to a full fire setting. You can set the flame intensity based on your mood or lighting in the room. All of the flame setting can be be controlled by the included remote.

    Yes, it does heat your room

    The Ivory® has two heat settings, which quickly add heat to a room up to 400 sq. ft. Please note the heater isn't designed to be the primary heat source in your room or home. Its designed to warm up a cool evening, or bring the temperature of a room up a few degrees.The heating element warms up quickly, and when used with your home's primary heating source you'll find you'll be able to raise your room temperature to get a real cozy setting. The heat setting is controllable from the side of the unit or from the remote control. You can also put the heat on the built in timer setting, where The Ivory® will shut off in anywhere from 30 minutes to 7.5 hours.

    Mounting and Use

    Mounting The Ivory® fireplace is easy, and in most cases, requires just one person for the job. All the instructions are included, and they are easy to follow. The Ivory® fireplace comes with an easy to mount bracket that mounts to your wall. Once the bracket is mounted, just hang the fireplace on the bracket and secure it with the provided screws. We do recommend placement high enough on the wall to hide the mounting hardware, yet low enough so you can use the heating function far enough away from your ceiling. We recommend placement of The Ivory® fireplace at least 24 inches below your ceiling. A popular place that customer mount The Ivory® fireplace is under a wall mounted, flat screen television. We recommend mounting your TV at least 24 inches above the top of the fireplace unit.

    Product Features

    • 2 heat settings (high and low)
    • Wall mounting brackets included
    • Remote control for heat and flame setting (batteries not included)
    • Dual mode, operates on low and high heat
    • Built in timer mode for shut off in 30 minutes to 7.5 hours.
    • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.

    Specifications

    • Frame color: Ivory
    • Fireplace dimensions: 50.375" W x 21.625" H x 5.375" W
    • Firebox dimensions (for recessing unit): 38.75" W x 18.75" H x 5" D
    • Shipping carton dimensions: 55 in. x 9 in. x 27 in
    • Part number: 80002
    • Watts: 1,500
    • BTU's: 5,000
    • Room Coverage: 400 ft.
    • Fireplace Weight: 41.2 pounds
    • Shipping Weight: 55 pounds
    • Voltage: 120v
    • Amperes: 11 and up

    Dimensional Drawing




    Every Touchstone product includes free shipping!

    • The free shipping service varies, depending on the size and packaging of the product. While most of our fireplaces ship via standard Fedex or UPS ground service, our TV lift cabinets cabinets and large format fireplaces (72" and up) require more service with delivery. Below, you'll find details on our free shipping services, which we include in the price of each product.
    • Of course, we are here to make your purchase the best possible experience, so we offer many service options for those who need help lifting a 200 lb. cabinet or aren't able to mount a flat screen TV. We also offer expedited shipping options if needed.
    • Please note our free shipping offer covers the 48 contiguous United States. Sorry to our friends in Hawaii, Alaska and Puerto Rico. If you're in one of those locations, just let us know and we'll respond quickly with a quote for any additional freight charges.

    TV LIFT MECHANISMS - STANDARD GROUND CARRIER

    • Touchstone's lift mechanisms are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.
    • These deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the lift is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.
    • Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.

    ELECTRIC FIREPLACES 60" and Smaller - STANDARD GROUND CARRIER

    • Certain 50" and 60" items (80033, 80034, 80040, 80045, 80046) will ship via LTL based on the size and weight.  Please see below for LTL shipping details.
    • Touchstone's Electric Fireplaces are shipped via UPS and FedEx Ground service. If you would like priority shipping, please call us at 888-978-3531 to request a quote.
    • These deliveries are handled the same way as any UPS or FedEx Ground shipment, so they can be left when you are not home. Touchstone is responsible for the delivery only to the point that the cabinet is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if weather is an issue.
    • You are responsible for mounting the fireplace on or in the wall. Phone support is available if you need assistance. Please visit Touchstone's Youtube page for installation videos.
    • Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment. You are responsible for unpacking the fireplace, disposing of packing material and placing of the fireplace in your house.

    TV LIFT CABINETS - LTL LIFT GATE CURBSIDE SERVICE

    • Touchstone's TV Lift Cabinets include LTL Lift Gate Curbside delivery at no extra charge.
    • The cabinets arrives completely assembled, with the TV lift installed in the cabinet (excluding the Elevate series). Factory installation of the TV lift is available for an additional $100.00 for the Elevate cabinets.
    • Our delivery partner will lower the cabinet off of the truck via a lift gate and then place the item on the curb. The carrier will not place the cabinet inside of a garage or home.
    • Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.
    • You are responsible for unpacking the cabinet, installation of TV lift, disposing of packing material and placing of the cabinet in your house.
    • LTL Lift Gate delivery service can be upgraded to White Glove service for an additional $300.

      WHITE GLOVE DELIVERY UPGRADE

      Touchstone offers White Glove Delivery packages starting at $300.00. Please note we can not offer White Glove service to all states, so check with us first to confirm service availability. Here's what is included in your White Glove Service:

      • TV Cabinet delivered by two trained service providers.
      • Precision delivery scheduling to a 4-hour window.
      • Delivery equipment safely lowers your TV cabinet from the truck to the ground.
      • Email notification of delivery status once your cabinet is picked up at our warehouse.
      • Removal of TV Cabinet from packing material.
      • Positioning of cabinet on the first or second floor of your home, according to your specifications. (Please make sure your location of choice is accessible and that your cabinet will fit in stairs and doorways leading to the location. Placement on any floor other than first or second floor may incur additional charges.)
      • Please note, Installation of TV, components (cable boxes, satellite boxes and DVD players), and cables are the customer's responsibility.
      • Perform a final check that all services were performed to your satisfaction and that the TV Lift cabinet was received in good condition. 
      • The delivery team will not remove a TV from your wall or uninstall televisions from entertainment unit.
      • You can track your shipment at the carrier's website. Touchstone sends you all the tracking information once we register your shipment with the carrier.
      • Please note someone over the age of 18 must be present to sign off on the delivery.


      ELECTRIC FIREPLACES 72" AND LARGER - LTL LIFT GATE SERVICE

      • Certain 50" and 60" items (80033, 80034, 80040, 80045, 80046) will ship via LTL based on the size and weight.
      • 72", 84", and 100" fireplaces are too big for shipping via FedEx or UPS ground service, so they ship via LTL-Lift Gate Service, which includes bringing the fireplace to your curbside, but it is not unpacked or placed in your home.
      • Touchstone sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.
      • You are responsible for unpacking the fireplace, disposing of packing material and placing of the fireplace in your house.
      • You are responsible for mounting the fireplace on or in the wall. Phone support is available if you need assistance. Please visit Touchstone's Youtube page for installation videos.

      SHIPPING DAMAGES

      • CHECK YOUR DELIVERY CAREFULLY!  Please check your order for missing or damaged items.  Claims for missing or damaged items must be reported within 14 days of date of delivery.  Claims submitted after 14 days from date of delivery will be denied.

      Email: info@yblgoods.com

      Phone:(440)-678-7845

       

      ELECTRIC FIREPLACES

      Touchstone Home Products, Inc. ("Touchstone") warrants that its electric fireplaces and all mechanical parts related thereto (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit and function for one year from the date of purchase.

      INCLUDED IN STANDARD 1-YEAR WARRANTY VALID FOR 1 YEAR FROM DATE OF PURCHASE (INCLUDED WITH FIREPLACE PURCHASE):

        • Replacement of any non-functioning electronic parts
      INCLUDED IN EXTENDED 2-YEAR WARRANTY:
        • 2-year warranty (2 years full replacement)
        • Replacement of any non-functioning parts
        • Toll-Free Customer Service & Support includes cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician.

      TV LIFT MECHANISMS

      Touchstone Home Products offers our customers a 5 year standard manufacturers warranty.

      Our warranty includes:

        • Replacement of any non-functioning lift parts
        • Toll-Free Customer Service & Support

      TV LIFT CABINETS

      INCLUDED IN STANDARD 2-YEAR WARRANTY (INCLUDED WITH CABINET PURCHASE):

        • Replacement of any non-functioning electronic parts
        • Replacement of any non-functioning lift parts
        • Coverage of InfraRed repeaters

      INCLUDED IN EXTENDED 5-YEAR WARRANTY:

        • 5-year warranty (5 years full replacement) including any accidental food or beverage stain, heat mark, water ring, warping & lifting of veneer.
        • Replacement of any non-functioning lift parts
        • Toll-Free Customer Service & Support includes cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician.

      TOUCHSTONE WARRANTY POLICY

      • Touchstone Home Products, Inc. ("Touchstone") warrants that its cabinet and all mechanical parts related thereto (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit and function for two years from the date of purchase.
      • In addition to the limitations set forth above, no warranty shall apply to any Product that has been: (i) modified, altered or adapted; (ii) maltreated or used in a manner other than in accordance with its intended purpose; (iii) repaired by a third party in a manner that fails to meet Touchstone's quality standards; (iv) improperly installed by any party other than Touchstone; (v) relocated, to the extent that the problems with the Product are attributable, in Touchstone's professional opinion, to such relocation; (vi) used directly or indirectly in supporting activities prohibited by the United States; (vii) purchased from any entity other than Touchstone or authorized partners; (viii) affected by normal wear and tear; (ix) damaged by accident, abuse, misuse, flood, fire, earthquake or other external causes; (x) cosmetic damage including, but not limited to, scratches, dents and broken plastic, as applicable; and/or (xi) damaged as a result of shipping, exposure to tobacco smoke/weather, terrorism, acts of God or failure to follow Touchstone's instructions. Touchstone shall not be responsible for any warranties other than those provided herein. 
      • In no event shall Touchstone be liable or responsible for the expense of removal or installation of defective Product, incidental, consequential or liquidated damages, or for any other direct or indirect damage, loss, cost, expense or fee.
      • This warranty does not cover any third-party products or hardware installed into, or attached to, the Product after the date of purchase. Further, if an installation fails or is damaged in a manner that causes damage to the Product, this warranty shall not cover such damage. Repair and/or replacement of any damaged components in these situations shall be subject to additional repair and/or replacement charges.
      • This warranty shall apply only to the Product purchased for the original purchaser's use and not for resale. Additionally, a 5 year enhanced warranty is available at the time of purchase, with any new Touchstone TV lift cabinet. Touchstone Home Products product warranty is depot based, and Touchstone is not responsible for any fees charged to the end-user by a third party for installation of parts covered under the standard 2-year warranty. Replacement parts ship via standard ground shipping

      APPLICABLE LAW

      • The Touchstone Home Products website is run and controlled in the Commonwealth of Pennsylvania, USA. As such the laws of the Commonwealth of Pennsylvania will govern these terms & conditions. Touchstone Home Products, Inc. reserves the right to make changes to the site and the disclaimers, terms and conditions at any time.

      RETURN POLICY

        RETURN/EXCHANGE POLICY - FIREPLACE UNITS, LIFTS, AND PARTS

        Please inspect your fireplace unit immediately upon receipt for shipping damages and notify Touchstone Home Products immediately if there is damage. Return/refund will not be accepted for damage claims received past 14 days after delivery.

        Return Authorizations must be requested within 30 days of delivery. Touchstone will not issue a Return Authorization if the request is received more than 30 days after delivery.

        You must contact Touchstone Home Products for a Return Authorization number (RA#) by calling toll free our Customer Service at (440)-678-7845. Please make sure the Return Authorization number is written on the outside of the box you send back to Touchstone Home Products. Returns without an RA# will be refused.

        There is a 20% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused and refund will not be issued.

        While Touchstone Home Products includes Free Ground Shipping on all fireplace units at no extra charge, the customer is responsible for all shipping costs tied to the return of the fireplace back to Touchstone Home Products, as well as the original shipping costs from Touchstone to the customer. The fireplace unit must be returned in its original packaging. Returns of fireplace units without the original box and foams will be denied.

        Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.

        ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY TOUCHSTONE HOME PRODUCTS. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.

        RETURN/EXCHANGE POLICY - TV CABINETS

        Please inspect your cabinet immediately upon receipt for shipping damages. Once you have inspected the cabinet and accepted delivery, we cannot take responsibility for shipping damages. So please inspect carefully.

        Return Authorizations must be requested within 30 days of delivery. Touchstone will not issue a Return Authorization on requests after 30 days post delivery. Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.

        You must contact Touchstone Home Products for a Return Authorization number (RA#) by calling our toll free Customer Service at (440)-678-7845. Write this number on the outside of the box if you are sending a product back to us. Returns received without an RA# will be refused.

        There is a 25% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused.

        While Touchstone Home Products includes shipping fees on all cabinets, the customer will be responsible for all shipping costs incurred for shipping the cabinet from Touchstone Home Products to the customer, as well as the cost of return shipping of the cabinet back to Touchstone Home Products in the event of a return or exchange for reasons other than defect or shipping damage. The cabinet must be returned in its original packaging. Cabinets not returned in original packaging will not be accepted and customer will be denied refund.

        Returns/Exchanges will not be accepted for cabinets finished in a custom color.

        Custom paint deposit is non-refundable once order is placed.

        • Furniture Color: Touchstone can provide color samples for all of our products upon request. If you require a true color match, please request a color sample prior to placing your order. Color matching is not a condition that qualifies for a return under this return policyNo warranty for color matching is expressed or implied.

         

        If you have any further questions regarding shipping or returns, please call us at (440)-678-7845

          COLOR AND DIMENSIONS

          • Furniture Size: On each page, under the specifications tab, you will find the dimensions of the product. Touchstone Home Products guarantees that each dimension is within +/- 0.5 inches (one-half inch) of what is listed for height, width, and depth for each cabinet and electric wall mounted fireplace. If you require exact dimensions, please feel free to contact a Touchstone Home Products customer service representative to assist you with the exact dimensions for each product.
          • Furniture Color: Touchstone can provide color samples for all of our products upon request. If you require a true color match, please request a color sample prior to placing your order. Color matching is not a condition that qualifies for a return under this return policy. No warranty for color matching is expressed or implied.

          SHIPPING DAMAGES

          • CHECK YOUR DELIVERY CAREFULLY!  Please check your order for missing or damaged items.  Claims for missing or damaged items must be reported within 14 days of date of delivery.  Claims submitted after 14 days from date of delivery will be denied.



          Introducing the Ivory 50" Wall Mounted Electric Fireplace by TouchStone

          Transform your living space into a cozy and inviting haven with the Ivory 50" Wall Mounted Electric Fireplace by TouchStone. This exquisite fireplace combines the timeless charm of an ivory finish with cutting-edge electric heating technology, bringing both elegance and warmth to your home.

          Product Highlights

          • Features a unique, white frame surrounding a realistic flame display
          • Two heating settings, ideal for adding heat to a room up to 400 square feet
          • Now with a log-set flame and crystal flame included. Your choice!
          • Easy installation with simple wall-mount design
          • Price includes shipping and delivery costs
          • White tempered glass front panel

            Overview

            In the realm of home design, few elements hold the power to transform a space quite like a fireplace. Its warmth and flickering flames have a magnetic quality, drawing us in and creating a cozy and inviting atmosphere. The Touchstone™ Ivory® 50" Wall-Mounted Electric Fireplace is a stunning embodiment of this allure, seamlessly blending modern design, cutting-edge technology, and the timeless charm of a fireplace into one remarkable product. In this comprehensive review, we'll delve into the myriad facets of the Ivory® electric fireplace, uncovering why it stands as an emblem of both beauty and functionality.

            Aesthetic Brilliance

            One cannot help but be captivated by the Touchstone™ Ivory® from the moment it graces their living room, family room, or any space in their home. At its core, this electric fireplace is a 50-inch masterpiece that boasts a contemporary white frame. Its design is the embodiment of clean lines and modern elegance, making a resounding design statement in any room it inhabits. Whether your interior decor leans towards the traditional or the avant-garde, the Ivory® seamlessly adapts, enhancing your space with an aura of sophistication.

            Flames of Realism

            A fireplace's allure is inextricably linked to its flames, and the Ivory® electric fireplace delivers on this front with unparalleled realism. As you gaze into its depths, you'll be greeted by flames that dance and flicker in a manner so lifelike that you'll find yourself believing in their authenticity. This incredible illusion is achieved through advanced LED technology, which not only replicates the appearance of real flames but also provides the flexibility to adjust the flame's intensity to suit your mood. Whether you seek a gentle, ambient glow or a more vibrant, captivating display, the Ivory® can effortlessly deliver.

            The Elegance of White

            White is a color that exudes purity, simplicity, and timelessness. In the case of the Touchstone™ Ivory®, the choice of a contemporary white frame elevates its overall aesthetic, allowing it to blend seamlessly with various decor styles. White has the unique ability to serve as a canvas, making it an ideal backdrop for both minimalist and eclectic design sensibilities. It offers a sense of spaciousness and lightness, which can be particularly valuable in smaller rooms or spaces with limited natural light.

            The Fireplace Experience without the Fire and Smoke

            The allure of a fireplace extends beyond its visual appeal to the warmth it imparts. Yet, the traditional wood-burning or gas fireplaces come with their share of inconveniences, including the need for constant maintenance, the mess of ash and soot, and the emission of smoke and odors. With the Touchstone™ Ivory®, you can savor the fireplace experience without these drawbacks. This electric fireplace is entirely smokeless and odorless, offering you the ambiance of a real fireplace minus the hassle.

            Warmth and Comfort

            While the Ivory® excels in aesthetics and ambiance, it doesn't compromise on functionality. This electric fireplace comes equipped with two heat settings—high and low—allowing you to tailor the warmth to your preferences. The high setting is perfect for quickly warming up a room, while the low setting maintains a cozy, ambient temperature. With the ability to heat a room of up to 400 square feet, the Ivory® serves as both a stunning focal point and an efficient source of supplementary warmth during cold winter months.

            Flames for All Seasons

            The versatility of the Touchstone™ Ivory® extends to its flame-only mode, which allows you to enjoy the enchanting sight of flickering flames without the heating feature. This feature is particularly useful when you desire the ambiance of a fireplace during the warmer seasons or in climates where additional heating isn't required. It grants you the freedom to bask in the comforting glow of the Ivory's® flames year-round, making it a captivating decorative element regardless of the weather.

            Simple Installation, Endless Possibilities

            Embracing the Touchstone™ Ivory® into your living space is a straightforward process, thanks to its user-friendly installation. The electric fireplace comes with easy-to-follow instructions that guide you through the setup, ensuring a hassle-free experience. Whether you're a seasoned DIY enthusiast or a novice looking to enhance your home's ambiance, the Ivory® offers a seamless and rewarding installation process.

            Complementing Any Room

            One of the standout features of the Touchstone™ Ivory® is its ability to complement a diverse range of room layouts and styles. Finished on all sides, this wall-mounted electric fireplace offers versatile placement options. Whether you choose to mount it as a focal point in your living room, an accent piece in your bedroom, or even as an unexpected element in your office, the Ivory® integrates seamlessly into your decor, elevating the aesthetics of any room it graces.

            Whisper Lift® II TV Lift System

            At the heart of the Touchstone™ Ivory® lies the advanced Whisper Lift® II TV lift system. This innovative technology ensures smooth and silent operation as it raises and lowers your flat-screen TV. Capable of accommodating plasma and LCD flat-screen TVs as large as 47" in width and 28" in height, the Whisper Lift® II enhances your viewing experience, providing the perfect blend of convenience and performance.

            Remote Control Convenience

            Control over the Ivory® electric fireplace is at your fingertips, quite literally. The included remote control allows you to adjust heat settings, flame intensity, and timer functions with ease. Whether you're curling up on the couch for a movie night or entertaining guests, you can effortlessly tailor the ambiance to suit the occasion. The convenience of remote control enhances the overall user experience, ensuring that the Ivory® seamlessly integrates into your daily life.

            Energy-Efficient and Safe

            The Touchstone™ Ivory® isn't just a captivating decorative addition; it's also designed with safety and energy efficiency in mind. The electric fireplace features an automatic shut-off timer, providing peace of mind in case you forget to turn it off. Additionally, its glass front remains cool to the touch, making it safe for households with children or pets. Its energy-efficient operation helps you reduce heating costs while minimizing your carbon footprint.

            A Timeless Focal Point

            In a world of rapidly changing trends, the Touchstone™ Ivory® stands as a timeless focal point, exuding sophistication and charm that transcends passing styles. Whether you're seeking to create a cozy sanctuary in your home, elevate your interior decor, or simply enhance the ambiance of a space, the Ivory® electric fireplace is a versatile and enduring choice.

            Realistic Flame

            The Ivory® now includes a log flameset and a crystal flameset. You decide if you want the classic log hearth look, or a more modern crystal hearth. Both are included in the box. The Ivory® flames will exceed your expectations. Be sure to check out our video tab on this page to get a view of the flames on this unit. Use it during the day or evening to relax and experience the calming effect of the realistic flames. Some of your friends may even ask if The Ivory® is a real gas fireplace. The mesmerizing flame can be viewed without the heat setting, so The Ivory® can be enjoyed on cool summer evenings, as well as cold winter nights. The Ivory® flames have 5 settings, from a subtle ember glow, to a full fire setting. You can set the flame intensity based on your mood or lighting in the room. All of the flame setting can be be controlled by the included remote.

            Yes, it does heat your room

            The Ivory® has two heat settings, which quickly add heat to a room up to 400 sq. ft. Please note the heater isn't designed to be the primary heat source in your room or home. Its designed to warm up a cool evening, or bring the temperature of a room up a few degrees.The heating element warms up quickly, and when used with your home's primary heating source you'll find you'll be able to raise your room temperature to get a real cozy setting. The heat setting is controllable from the side of the unit or from the remote control. You can also put the heat on the built in timer setting, where The Ivory® will shut off in anywhere from 30 minutes to 7.5 hours.

            Mounting and Use

            Mounting The Ivory® fireplace is easy, and in most cases, requires just one person for the job. All the instructions are included, and they are easy to follow. The Ivory® fireplace comes with an easy to mount bracket that mounts to your wall. Once the bracket is mounted, just hang the fireplace on the bracket and secure it with the provided screws. We do recommend placement high enough on the wall to hide the mounting hardware, yet low enough so you can use the heating function far enough away from your ceiling. We recommend placement of The Ivory® fireplace at least 24 inches below your ceiling. A popular place that customer mount The Ivory® fireplace is under a wall mounted, flat screen television. We recommend mounting your TV at least 24 inches above the top of the fireplace unit.

            Product Features

            • 2 heat settings (high and low)
            • Wall mounting brackets included
            • Remote control for heat and flame setting (batteries not included)
            • Dual mode, operates on low and high heat
            • Built in timer mode for shut off in 30 minutes to 7.5 hours.
            • If mounting under a wall mounted flat panel TV, mount fireplace at least 24" below the bottom of the TV.

            Specifications

            • Frame color: Ivory
            • Fireplace dimensions: 50.375" W x 21.625" H x 5.375" W
            • Firebox dimensions (for recessing unit): 38.75" W x 18.75" H x 5" D
            • Shipping carton dimensions: 55 in. x 9 in. x 27 in
            • Part number: 80002
            • Watts: 1,500
            • BTU's: 5,000
            • Room Coverage: 400 ft.
            • Fireplace Weight: 41.2 pounds
            • Shipping Weight: 55 pounds
            • Voltage: 120v
            • Amperes: 11 and up

            Dimensional Drawing



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