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At YBLGoods, we strive to provide you with the best quality Customer Service,ย while our Manufacturers provide you with the highest quality products. Together, as an Authorized Dealer, we are able to combine our efforts to bring you aย FULL Manufacturesย Warranty on EVERY Itemย andย FREE Shipping on almost every item in our store!
Look for the Free Shipping Badge applied to most products across our website.ย
You can find the Free Shipping Badge in 1 of 2 places around our website. Either below the "Buy Now" buttons, or within the Product Descriptions themselves. But don't worry, even if you miss it, we will never Charge you any Shipping or Handling Fee's without you knowing prior to Checkout!
While we do have Free Shipping on nearly every item in our store; We do have to charge Shipping on some of the very large & bulky items, due to nature of transporting such goods.
These items are quite obvious however. Such as our Commercial Playground Equipment, or our 24 Foot Swim Spas! Both of which our average customer rarely ever runs into. However, we do also provide FREE Installation Assistanceย if the occasion ever does call for such services!
In some instances, we do provide Local Pick Up on a few of the products that we sell. Pick Up locations are at the various warehouses that we ship from across the country. Local Pick Up would require to be arranged by Contacting Us first. Once a request is sent, we will determine which Warehouse a Pick UP may be possible at, depending on where we have that item located.
In most cases a Local Pick Up is not possible. However, If it is still something you are interested in, feel free to Contact Us using the Chat Box at the bottom right hand side of you screen, and we will do out best to make that happen for you!
As an Authorized Dealer, we not only offer the Full Manufacturersย Warranty on everything we sell, but we also sell all of our Products at MAP (Minimum Advertised Pricing) Which is the Lowest Price legally possible, set by the Manufacturers themselves.
Which is why we are 100% confident in offering both our Price Match Guarantee AND Transparent Price Comparing, and knowing that we are still always bringing you the Lowest Prices possible!
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In order for YBLGoods to do a Price Match, all of the following criteria must also be true with the listing on the other Sellers website...
1. Must be the same Make & Model of the item we areย Selling.
2. Must be in a New Condition with Original Manufacturers Packaging Materials, the same as we are selling. No Floor Models, Used, or Refurbished Items, etc.
3. Must include Shipping Price for said item. (In some cases this must be calculated to your actual address, if the other Dealer is calculating theirs as such. Please give us extra time to prepare your Price Match during these situations.)
4. Other Dealer must also be an Authorized Dealer of item being Sold.
5. Must be able to be Publicly Purchased in the same manner such as our website. Using a publicly accessible Checkout Page and Authorized to accept Credit and/or Debit Cards via an Authorized Payment Processor. No Private Listings or Offers, ACH, Wire Transfers, etc.ย
6. No 3rd Party or Marketplace Listings such as Craigslist, Facebook, Amazon, etc, nor apps such as OfferUp, Mercari, Nextdoor, etc can be honored in any Price Matching system.
7. No Email, SMS, or any other Newsletter style promotions may be honored, as your consent to opt into those newsletters means you may receive Private Discounts, that are not being Advertised to the General Public.ย
Without all of these criteria being true, it would not be a true Price Match, as all of these factors can effect the Warranties, Service, Final Prices, etc that you receive when buying.
NOTICE:
We offer our Price Match Guarantees, as we already sell all of our products at MAP Pricing (Minimum Advertised Pricing) This price is set and regulated by the Manufacturers themselves. This is why no 3rd Party or Marketplace Sellers can be honored in the system. We also can not Advertise for any less than the MAP Prices set by the Manufacturers, nor may any other Authorized Dealer.ย If we become aware of another Authorized Dealer selling for below MAP Pricing, we are obligated to notify the Manufacturer of this issue. Additionally, we honor the right to turn down business from any party that does not comply with these policies, or any other regulations set byย YBLGoodsย or the Manufactures themselves.
Traditional fireplace size, paired with advanced WiFi enabled smart electric fireplace features. 60 flame/base color combinations, built in heater and realistic LED flame.
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The Touchstone Sideline Forte Elite Smart Electric Fireplace offers advanced LED flame technology, WiFi enabled smart home compatibility and a traditional fireplace size. Easily control the flame and heat settings by remote control or mobile phone app. Through the Tuya Smart app, you can configure Google Home and Amazon Alexa devices and use voice commands to control the fireplace power and heat.
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The heart of Touchstone's electric fireplaces is the flame itself. The LED flames deliver the same relaxing effect of real flames, without the smokey smell or mess, and they look great in any room of the house. Read more about the benefits of electric fireplaces.
To create the cozy atmosphere of a traditional fireplace, this electronic unit emits authentic-looking flames that emulate a real fire. The Touchstone fireplace LED flames look so natural that friends and family may think you own a traditional wood burning fireplace.
ย
The front glass remains cool to the touch, providing a safer fireplace experience compared to a wood or gas burning fireplace. The Sideline Elite is ideal for use in homes with children and pets or in areas where wood burning fireplace use is restricted.
ย
With the dual heat and flame controls, you can enjoy the beauty of the fireplace with the heat turned on or off in any season or climate. The Sideline Elite Electric Fireplace adds a cozy feel to your room with the push of a button or voice command. The heater timer and auto shut-off add extra convenience.
Two heat settings (high and low) with a thermostat quickly warm a room up to 400 square feet. Please note, the heater is not designed to be the primary heat source in your room or home.
ย
Create your own fireplace style with the Sideline Elite's 60 flame and base color combinations and fireplace hearth media. Use the log set for a traditional look or combine the crystals and driftwood for a more modern style.
ย
With a slim 5 1/2-inch depth, the Sideline Elite can be used as a recessed fireplace insert in the wall or build out, or as a wall mount fireplace.
You can easily add a Touchstoneยฎ electric fireplace to a room remodel or new home. With no need for gas venting or a chimney, you can install a Sideline Elite in any room from the bathroom to finished basement.
The Sideline Elite includes a mounting bracket and an easy-to-follow product manual. The fireplace can be plugged into a standard 120v outlet or hardwired by a professional.
ย
The heat vents are on the top front of the unit. We recommend placing your Sideline Elite at least 20โ below your ceiling or 8โ below your mounted flat screen TV for safe clearance from the heater unit.
The remote control uses AAA batteries (batteries are not included).
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ย
Designed for Touchstone 80052 Electric Fireplace only.
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ย
The Sideline product line comes in a variety of widths to fit just about any space. You may also like:
36-inch Sideline 36
40-inch Sideline 40
45-inch Sideline 45
60-inch Sideline 60
72-inch Sideline 72
100-inch Sideline 100
Shop The Entire TouchStone Electric Fireplace Collection
Shop the Entire Electric Fireplace Collection
Touchstoneโs large Electric Fireplaces are shipped via UPS Freight lift-gate freight service. If you would like priority shipping, please call us to request a quote.
These deliveries are handled the same way as any UPS Ground shipment, so they can be left when you are not home. YBLGoods & Touchstone are responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if the weather is an issue.
YBLGoods will send you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.
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INCLUDED IN STANDARD 1-YEAR WARRANTYย
(INCLUDED WITH FIREPLACEย PURCHASE):
1-YEARย EXTENDEDย WARRANTYย ($99):
2-YEAR EXTENDED WARRANTYย ($159):
Touchstone offers White Glove Delivery packages starting at $300.00.ย Please note we can not offer White Glove service to all states, so check with us first to confirm service availability. Here's what is included in your White Glove Service:
ELECTRIC FIREPLACES 72"ย AND LARGER - LTL LIFT GATE SERVICE
Email:ย info@yblgoods.com
Phone:(440)-678-7845
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Touchstone Home Products, Inc. ("Touchstone") warrants that its electric fireplaces and all mechanical parts related thereto (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit and function for one year from the date of purchase.
INCLUDED IN STANDARD 1-YEAR WARRANTY VALID FOR 1 YEAR FROM DATE OF PURCHASEย (INCLUDED WITH FIREPLACEย PURCHASE):
Touchstone Home Products offers our customers a 5 year standard manufacturers warranty.
Our warranty includes:
INCLUDED IN STANDARD 2-YEAR WARRANTYย (INCLUDED WITH CABINET PURCHASE):
INCLUDED IN EXTENDED 5-YEAR WARRANTY:
RETURN/EXCHANGE POLICY - FIREPLACE UNITS, LIFTS, AND PARTS
Please inspect your fireplace unit immediately upon receipt for shipping damages and notify Touchstone Home Products immediately if there is damage. Return/refund will not be accepted for damage claims received past 14 days after delivery.
Return Authorizations must be requested within 30 days of delivery. Touchstone will not issue a Return Authorization if the request is received more than 30 days after delivery.
You must contact Touchstone Home Products for a Return Authorization number (RA#) by calling toll free our Customer Service at (440)-678-7845. Please make sure the Return Authorization number is written on the outside of the box you send back to Touchstone Home Products. Returns without an RA# will be refused.
There is a 20% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused and refund will not be issued.
While Touchstone Home Products includes Free Ground Shipping on all fireplace units at no extra charge, the customer is responsible for all shipping costs tied to the return of the fireplace back to Touchstone Home Products, as well as the original shipping costs from Touchstone to the customer. The fireplace unit must be returned in its original packaging. Returns of fireplace units without the original box and foams will be denied.
Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.
ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY TOUCHSTONE HOME PRODUCTS. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.
RETURN/EXCHANGE POLICY - TV CABINETS
Please inspect your cabinet immediately upon receipt for shipping damages. Once you have inspected the cabinet and accepted delivery, we cannot take responsibility for shipping damages. So please inspect carefully.
Return Authorizations must be requested within 30 days of delivery. Touchstone will not issue a Return Authorization on requests after 30 days post delivery. Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.
You must contact Touchstone Home Products for a Return Authorization number (RA#) by calling our toll free Customer Service at (440)-678-7845. Write this number on the outside of the box if you are sending a product back to us. Returns received without an RA# will be refused.
There is a 25% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused.
While Touchstone Home Products includes shipping fees on all cabinets, the customer will be responsible for all shipping costs incurred for shipping the cabinet from Touchstone Home Products to the customer, as well as the cost of return shipping of the cabinet back to Touchstone Home Products in the event of a return or exchange for reasons other than defect or shipping damage. The cabinet must be returned in its original packaging. Cabinets not returned in original packaging will not be accepted and customer will be denied refund.
Returns/Exchanges will not be accepted for cabinets finished in a custom color.
Custom paint deposit is non-refundable once order is placed.
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If you have any further questions regarding shipping or returns, please call us at (440)-678-7845
Traditional fireplace size, paired with advanced WiFi enabled smart electric fireplace features. 60 flame/base color combinations, built in heater and realistic LED flame.
ย
The Touchstone Sideline Forte Elite Smart Electric Fireplace offers advanced LED flame technology, WiFi enabled smart home compatibility and a traditional fireplace size. Easily control the flame and heat settings by remote control or mobile phone app. Through the Tuya Smart app, you can configure Google Home and Amazon Alexa devices and use voice commands to control the fireplace power and heat.
ย
The heart of Touchstone's electric fireplaces is the flame itself. The LED flames deliver the same relaxing effect of real flames, without the smokey smell or mess, and they look great in any room of the house. Read more about the benefits of electric fireplaces.
To create the cozy atmosphere of a traditional fireplace, this electronic unit emits authentic-looking flames that emulate a real fire. The Touchstone fireplace LED flames look so natural that friends and family may think you own a traditional wood burning fireplace.
ย
The front glass remains cool to the touch, providing a safer fireplace experience compared to a wood or gas burning fireplace. The Sideline Elite is ideal for use in homes with children and pets or in areas where wood burning fireplace use is restricted.
ย
With the dual heat and flame controls, you can enjoy the beauty of the fireplace with the heat turned on or off in any season or climate. The Sideline Elite Electric Fireplace adds a cozy feel to your room with the push of a button or voice command. The heater timer and auto shut-off add extra convenience.
Two heat settings (high and low) with a thermostat quickly warm a room up to 400 square feet. Please note, the heater is not designed to be the primary heat source in your room or home.
ย
Create your own fireplace style with the Sideline Elite's 60 flame and base color combinations and fireplace hearth media. Use the log set for a traditional look or combine the crystals and driftwood for a more modern style.
ย
With a slim 5 1/2-inch depth, the Sideline Elite can be used as a recessed fireplace insert in the wall or build out, or as a wall mount fireplace.
You can easily add a Touchstoneยฎ electric fireplace to a room remodel or new home. With no need for gas venting or a chimney, you can install a Sideline Elite in any room from the bathroom to finished basement.
The Sideline Elite includes a mounting bracket and an easy-to-follow product manual. The fireplace can be plugged into a standard 120v outlet or hardwired by a professional.
ย
The heat vents are on the top front of the unit. We recommend placing your Sideline Elite at least 20โ below your ceiling or 8โ below your mounted flat screen TV for safe clearance from the heater unit.
The remote control uses AAA batteries (batteries are not included).
ย
ย
Designed for Touchstone 80052 Electric Fireplace only.
ย
ย
The Sideline product line comes in a variety of widths to fit just about any space. You may also like:
36-inch Sideline 36
40-inch Sideline 40
45-inch Sideline 45
60-inch Sideline 60
72-inch Sideline 72
100-inch Sideline 100
Shop The Entire TouchStone Electric Fireplace Collection
Shop the Entire Electric Fireplace Collection
Touchstoneโs large Electric Fireplaces are shipped via UPS Freight lift-gate freight service. If you would like priority shipping, please call us to request a quote.
These deliveries are handled the same way as any UPS Ground shipment, so they can be left when you are not home. YBLGoods & Touchstone are responsible for the delivery only to the point that the Fireplace is dropped off, so please be aware of any possible issues with a drop off delivery if you are not home, or if the weather is an issue.
YBLGoods will send you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment.
ย
INCLUDED IN STANDARD 1-YEAR WARRANTYย
(INCLUDED WITH FIREPLACEย PURCHASE):
1-YEARย EXTENDEDย WARRANTYย ($99):
2-YEAR EXTENDED WARRANTYย ($159):