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At YBLGoods, we strive to provide you with the best quality Customer Service,ย while our Manufacturers provide you with the highest quality products. Together, as an Authorized Dealer, we are able to combine our efforts to bring you aย FULL Manufacturesย Warranty on EVERY Itemย andย FREE Shipping on almost every item in our store!
Look for the Free Shipping Badge applied to most products across our website.ย
You can find the Free Shipping Badge in 1 of 2 places around our website. Either below the "Buy Now" buttons, or within the Product Descriptions themselves. But don't worry, even if you miss it, we will never Charge you any Shipping or Handling Fee's without you knowing prior to Checkout!
While we do have Free Shipping on nearly every item in our store; We do have to charge Shipping on some of the very large & bulky items, due to nature of transporting such goods.
These items are quite obvious however. Such as our Commercial Playground Equipment, or our 24 Foot Swim Spas! Both of which our average customer rarely ever runs into. However, we do also provide FREE Installation Assistanceย if the occasion ever does call for such services!
In some instances, we do provide Local Pick Up on a few of the products that we sell. Pick Up locations are at the various warehouses that we ship from across the country. Local Pick Up would require to be arranged by Contacting Us first. Once a request is sent, we will determine which Warehouse a Pick UP may be possible at, depending on where we have that item located.
In most cases a Local Pick Up is not possible. However, If it is still something you are interested in, feel free to Contact Us using the Chat Box at the bottom right hand side of you screen, and we will do out best to make that happen for you!
As an Authorized Dealer, we not only offer the Full Manufacturersย Warranty on everything we sell, but we also sell all of our Products at MAP (Minimum Advertised Pricing) Which is the Lowest Price legally possible, set by the Manufacturers themselves.
Which is why we are 100% confident in offering both our Price Match Guarantee AND Transparent Price Comparing, and knowing that we are still always bringing you the Lowest Prices possible!
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In order for YBLGoods to do a Price Match, all of the following criteria must also be true with the listing on the other Sellers website...
1. Must be the same Make & Model of the item we areย Selling.
2. Must be in a New Condition with Original Manufacturers Packaging Materials, the same as we are selling. No Floor Models, Used, or Refurbished Items, etc.
3. Must include Shipping Price for said item. (In some cases this must be calculated to your actual address, if the other Dealer is calculating theirs as such. Please give us extra time to prepare your Price Match during these situations.)
4. Other Dealer must also be an Authorized Dealer of item being Sold.
5. Must be able to be Publicly Purchased in the same manner such as our website. Using a publicly accessible Checkout Page and Authorized to accept Credit and/or Debit Cards via an Authorized Payment Processor. No Private Listings or Offers, ACH, Wire Transfers, etc.ย
6. No 3rd Party or Marketplace Listings such as Craigslist, Facebook, Amazon, etc, nor apps such as OfferUp, Mercari, Nextdoor, etc can be honored in any Price Matching system.
7. No Email, SMS, or any other Newsletter style promotions may be honored, as your consent to opt into those newsletters means you may receive Private Discounts, that are not being Advertised to the General Public.ย
Without all of these criteria being true, it would not be a true Price Match, as all of these factors can effect the Warranties, Service, Final Prices, etc that you receive when buying.
NOTICE:
We offer our Price Match Guarantees, as we already sell all of our products at MAP Pricing (Minimum Advertised Pricing) This price is set and regulated by the Manufacturers themselves. This is why no 3rd Party or Marketplace Sellers can be honored in the system. We also can not Advertise for any less than the MAP Prices set by the Manufacturers, nor may any other Authorized Dealer.ย If we become aware of another Authorized Dealer selling for below MAP Pricing, we are obligated to notify the Manufacturer of this issue. Additionally, we honor the right to turn down business from any party that does not comply with these policies, or any other regulations set byย YBLGoodsย or the Manufactures themselves.
The Sideline 28-inch wide recessed electric fireplace with natural-looking, adjustable flames, and adjustable heat, is the perfect unit for compact installations.
The Sidelineยฎย 28 inch is the most compact version of Touchstone's popular 50-inch Sidelineยฎ. The Sidelineยฎย series has become so popular, customers regularly ask about finding a version in a size that fits their decor or room size. The Sidelineยฎย 28 has a ventless design, with the vent on the face of the fireplace delivering the heat. Like all Touchstoneโขย fireplaces, the Sidelineยฎย 28 has the most realistic flame available in an electric smokeless fireplace, and it will leave all your friends nervous about putting their hands up to the glass face.
The Sidelineยฎย 28 is perfect for smaller walls and RV's and delivers a built-in look and ambiance that other electric fireplaces can touch. No muss and no fuss, you'll have the look of a real fireplace, built right into your wall. The Sidelineยฎย 28 has 5 flame brightness settings featuring 3 colors and 2 heat settings, and the fireplace can be operated without the heat, so feel free to use it on a summer evening as well as on the coldest winter nights. All of your required mounting hardware is included, and Touchstoneโขย support is just a phone call, email or live chat away, in case you need help.
The heart of Touchstone's electric fireplaces is our exclusive, realistic flame. This flame set is so natural-looking, your friends will be nervous to touch the glass. The Sidelineยฎย 28 gives you 5 flame brightness settings ranging in 3 colors, from a quiet ember to a raging blaze, all of which can be controlled from the remote control or from the control panel on the face of the fireplace.ย Read moreย about the benefits of electric fireplaces.
To create the cozy atmosphere of a traditional fireplace, this electronic unit emits authentic-looking flames that emulate a real fire. The flames that Touchstoneย Home Productsโขย fireplacesย create are natural enough to have friends and family think you own a traditional wood burning fireplace.
This fireplace has three color-changing options (orange, blue, and blue-orange), along with five settings, from a soft ember glow or an intense blaze. The lighting and heating options of this fireplace offer you the ability to customize your atmosphere to your liking. With both its look and performance, Sidelineยฎย gives you the total package. Both the heat and flame settings can be operated through a remote control. (Batteries not included)
Sure it looks great, but the Sidelineยฎย 28 will help heat your room. We don't recommend the Sidelineยฎย 28 as your primary heat source, but it can help heat a room up to 400 square feet in space with a heater that delivers 5000 BTUs. It's perfect for taking the edge off a cool evening in the fall, or for giving your room a little more cozy warmth on a frosty winter night. Of course, the Sidelineยฎย 28 can also be operated without the heat on, but with electric fireplace operational. It's your choice and the Sidelineยฎย 28 wall-mounted fireplace makes it easy.
All Sidelineยฎย Series Fireplaces now come withย bothย glass crystals and a faux log set. For a contemporary feel, install the glass crystals in your Sidelineยฎย ย Series Fireplace. For a more traditional look, install the faux log set in your Sidelineยฎย Series Fireplace. The Sidelineยฎย Series Fireplace ships with both options, so you can choose the look that is right for you.
The Sidelineยฎย 28 electric is designed for recessed placement in your wall, but it can be hung on the wall as well. Instructions for mounting and install come with the fireplace, and we recommend you follow the simple instructions provided. We do recommend placing your Sidelineยฎย 28 at least 20" below your ceiling or 12" below your mounted flat screen TV because of its heating feature.
The Sideline product line comes in a variety of widths to fit just about any space. You may also like:
36-inch Sideline 36
40-inch Sideline 40
45-inch Sideline 45
50-inch Sidelineย 50
60-inch Sideline 60
72-inch Sideline 72
100-inch Sideline 100
Touchstone offers White Glove Delivery packages starting at $300.00.ย Please note we can not offer White Glove service to all states, so check with us first to confirm service availability. Here's what is included in your White Glove Service:
ELECTRIC FIREPLACES 72"ย AND LARGER - LTL LIFT GATE SERVICE
Email:ย info@yblgoods.com
Phone:(440)-678-7845
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Touchstone Home Products, Inc. ("Touchstone") warrants that its electric fireplaces and all mechanical parts related thereto (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit and function for one year from the date of purchase.
INCLUDED IN STANDARD 1-YEAR WARRANTY VALID FOR 1 YEAR FROM DATE OF PURCHASEย (INCLUDED WITH FIREPLACEย PURCHASE):
Touchstone Home Products offers our customers a 5 year standard manufacturers warranty.
Our warranty includes:
INCLUDED IN STANDARD 2-YEAR WARRANTYย (INCLUDED WITH CABINET PURCHASE):
INCLUDED IN EXTENDED 5-YEAR WARRANTY:
RETURN/EXCHANGE POLICY - FIREPLACE UNITS, LIFTS, AND PARTS
Please inspect your fireplace unit immediately upon receipt for shipping damages and notify Touchstone Home Products immediately if there is damage. Return/refund will not be accepted for damage claims received past 14 days after delivery.
Return Authorizations must be requested within 30 days of delivery. Touchstone will not issue a Return Authorization if the request is received more than 30 days after delivery.
You must contact Touchstone Home Products for a Return Authorization number (RA#) by calling toll free our Customer Service at (440)-678-7845. Please make sure the Return Authorization number is written on the outside of the box you send back to Touchstone Home Products. Returns without an RA# will be refused.
There is a 20% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused and refund will not be issued.
While Touchstone Home Products includes Free Ground Shipping on all fireplace units at no extra charge, the customer is responsible for all shipping costs tied to the return of the fireplace back to Touchstone Home Products, as well as the original shipping costs from Touchstone to the customer. The fireplace unit must be returned in its original packaging. Returns of fireplace units without the original box and foams will be denied.
Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.
ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY TOUCHSTONE HOME PRODUCTS. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.
RETURN/EXCHANGE POLICY - TV CABINETS
Please inspect your cabinet immediately upon receipt for shipping damages. Once you have inspected the cabinet and accepted delivery, we cannot take responsibility for shipping damages. So please inspect carefully.
Return Authorizations must be requested within 30 days of delivery. Touchstone will not issue a Return Authorization on requests after 30 days post delivery. Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.
You must contact Touchstone Home Products for a Return Authorization number (RA#) by calling our toll free Customer Service at (440)-678-7845. Write this number on the outside of the box if you are sending a product back to us. Returns received without an RA# will be refused.
There is a 25% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused.
While Touchstone Home Products includes shipping fees on all cabinets, the customer will be responsible for all shipping costs incurred for shipping the cabinet from Touchstone Home Products to the customer, as well as the cost of return shipping of the cabinet back to Touchstone Home Products in the event of a return or exchange for reasons other than defect or shipping damage. The cabinet must be returned in its original packaging. Cabinets not returned in original packaging will not be accepted and customer will be denied refund.
Returns/Exchanges will not be accepted for cabinets finished in a custom color.
Custom paint deposit is non-refundable once order is placed.
ย
If you have any further questions regarding shipping or returns, please call us at (440)-678-7845
The Sideline 28-inch wide recessed electric fireplace with natural-looking, adjustable flames, and adjustable heat, is the perfect unit for compact installations.
The Sidelineยฎย 28 inch is the most compact version of Touchstone's popular 50-inch Sidelineยฎ. The Sidelineยฎย series has become so popular, customers regularly ask about finding a version in a size that fits their decor or room size. The Sidelineยฎย 28 has a ventless design, with the vent on the face of the fireplace delivering the heat. Like all Touchstoneโขย fireplaces, the Sidelineยฎย 28 has the most realistic flame available in an electric smokeless fireplace, and it will leave all your friends nervous about putting their hands up to the glass face.
The Sidelineยฎย 28 is perfect for smaller walls and RV's and delivers a built-in look and ambiance that other electric fireplaces can touch. No muss and no fuss, you'll have the look of a real fireplace, built right into your wall. The Sidelineยฎย 28 has 5 flame brightness settings featuring 3 colors and 2 heat settings, and the fireplace can be operated without the heat, so feel free to use it on a summer evening as well as on the coldest winter nights. All of your required mounting hardware is included, and Touchstoneโขย support is just a phone call, email or live chat away, in case you need help.
The heart of Touchstone's electric fireplaces is our exclusive, realistic flame. This flame set is so natural-looking, your friends will be nervous to touch the glass. The Sidelineยฎย 28 gives you 5 flame brightness settings ranging in 3 colors, from a quiet ember to a raging blaze, all of which can be controlled from the remote control or from the control panel on the face of the fireplace.ย Read moreย about the benefits of electric fireplaces.
To create the cozy atmosphere of a traditional fireplace, this electronic unit emits authentic-looking flames that emulate a real fire. The flames that Touchstoneย Home Productsโขย fireplacesย create are natural enough to have friends and family think you own a traditional wood burning fireplace.
This fireplace has three color-changing options (orange, blue, and blue-orange), along with five settings, from a soft ember glow or an intense blaze. The lighting and heating options of this fireplace offer you the ability to customize your atmosphere to your liking. With both its look and performance, Sidelineยฎย gives you the total package. Both the heat and flame settings can be operated through a remote control. (Batteries not included)
Sure it looks great, but the Sidelineยฎย 28 will help heat your room. We don't recommend the Sidelineยฎย 28 as your primary heat source, but it can help heat a room up to 400 square feet in space with a heater that delivers 5000 BTUs. It's perfect for taking the edge off a cool evening in the fall, or for giving your room a little more cozy warmth on a frosty winter night. Of course, the Sidelineยฎย 28 can also be operated without the heat on, but with electric fireplace operational. It's your choice and the Sidelineยฎย 28 wall-mounted fireplace makes it easy.
All Sidelineยฎย Series Fireplaces now come withย bothย glass crystals and a faux log set. For a contemporary feel, install the glass crystals in your Sidelineยฎย ย Series Fireplace. For a more traditional look, install the faux log set in your Sidelineยฎย Series Fireplace. The Sidelineยฎย Series Fireplace ships with both options, so you can choose the look that is right for you.
The Sidelineยฎย 28 electric is designed for recessed placement in your wall, but it can be hung on the wall as well. Instructions for mounting and install come with the fireplace, and we recommend you follow the simple instructions provided. We do recommend placing your Sidelineยฎย 28 at least 20" below your ceiling or 12" below your mounted flat screen TV because of its heating feature.
The Sideline product line comes in a variety of widths to fit just about any space. You may also like:
36-inch Sideline 36
40-inch Sideline 40
45-inch Sideline 45
50-inch Sidelineย 50
60-inch Sideline 60
72-inch Sideline 72
100-inch Sideline 100