- Free shipping to 70 countries. Tracking information will be updated when the board arrived to the destination country.
- Products usually ship within 25-35 Business Days via standard shipping.
- Tracking information may not updated until the package enter your country's border, please be patient as your information will update as soon as possible.
- Tax and import duty will be handled by AEBOARD, you don't need to pay any extra money or fees unless mentioned in advance.
- Shipping to Canada takes longer than US because there are relatively less flights to Canada
- We don't refund when your order is shipped out.
- We don't refund when there is an issue with the product you received.
- We don't accept returns.
IF don't find you're looking for, please feel free to contact us.
- This board is covered by a 90 days manufacturer’s warranty that defects in workmanship and material. This does not cover damage caused by abuse. misuse, negligence, accident, or riding in water.
- The AEboard can be easily repaired by replacing the broken part. We will always diagnose and send free replacement parts for boards under warranty, shipping fees will be collected.
- The water damage, wheels wear, and artificial damage are NOT included in the warranty.
Q : Can I choose the shipping method if I need them more quickly.
A : Yes, if you want them more quickly you can contact us and communicate the shipping method and accordingly cost. As usual, if no specific demand, we will choose the common shipping method (air + Express)
Q : Do I need to pay for the tax on our purchase ?
A : Our shipping price has included the tax for US Canada, most of the European countries for the whole board, we try our best to choose the shipping according to your demand.
Q : When can I get the tracking number ?
A : We will fill the tracking number once taking delivery, and you will receive a shipping notification.
Q : Can I change my shipping address ?
A : Before we take delivery you can contact for updating the new address, as usual we will finish your order according to your payment address, so please confirm your shipping address once you have place the order.