Products typically ship within 7-10 business days.
Email: info@yblgoods.com
Phone:(440)-678-7845
How Do I Cancel A Order?
We understand that on occasion, orders will need to be cancelled and our customer service team is happy to assist.
To cancel and order call us at (440)-678-7845 or Email: info@yblgoods.com with an order number and cancellation request.
Cancellation must happen before the item is shipped. Orders are usually shipped within 12-48 hours.
Custom items, built-to-order, Tailor-Made, personalized, or logoed items cannot be canceled. These sales are final.
Cancellation Policy
Cancellation Policy All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do so free of charge after your card is charged.
There will be 3% charge that will be deducted from the original price paid. This fee is mandated by the bank and/or credit card company and not within our control.
We accept returns for items within the first 90 days of receiving your merchandise. You may return it for a prompt merchandise exchange, credit, or refund within 90 days of receiving your order. All merchandise must be returned in new condition (unused and in original factory packaging), with all original boxes (including all packaging materials), documentation, instructions, and accessories.
All returns are subject to our inspection and approval. Items that are returned damaged or without proper packaging materials are subject up to a 25% restock fee. For all returns and cancellations that "shipped free" a shipping charge equal to the cost of the original shipment will be withheld from the refund. It is important to save all packaging and not destroy boxes in case of a return.
*All regular returns via UPS are free of charge. Personalized items, custom items and shipping and handling charges are non-refundable. Return shipping charges on LTL items are the sole responsibility of the purchaser.
Please Note: For all damage, wrong items, missing items or defects, please contact customer service right away for return or replacement instructions.
Warranty
90-day return policy
Items that are returned damaged or without proper packaging materials are subject up to a 25% restock fee
For all returns and cancellations that "shipped free" a shipping charge equal to the cost of the original shipment will be withheld from the refund.
