Every direct ship is different based on size, measurements, weights and zip codes.
If it is in Stock, about 10-14 Days, let them know you will Double Check the Shipping Time as you process the order, and let them know if there is going to be anything on Backorder or out of the normal.
Residential Retreat- ALL sales are final!
We do not issue refunds. Any acceptable and approved returns would be issued as an open credit on your account. (Freight not included or eligible)
No Returns, due to the fact that there is no way to even try to install the Fire Screens without scratching them up a bit. Please double Check the sizing chart when ordering, and as long as you are within the measurements size ranges you will be fine.
Most ALL warranty information can be retrieved directly from the manufacturers website. If there is a particular one you need help with, feel free to contact me and I will get it for you.