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Adagio Water Features Harmony River (Centered In Base) by Adagio Water Features
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At Your Best Life Goods we have FREE Shipping on Nearly Every Item!
At YBLGoods, we strive to provide you with the best quality Customer Service, while our Manufacturers provide you with the highest quality products. Together, as an Authorized Dealer, we are able to combine our efforts to bring you a FULL Manufactures Warranty on EVERY Item and FREE Shipping on almost every item in our store!
Look for the Free Shipping Badge applied to most products across our website.
You can find the Free Shipping Badge in 1 of 2 places around our website. Either below the "Buy Now" buttons, or within the Product Descriptions themselves. But don't worry, even if you miss it, we will never Charge you any Shipping or Handling Fee's without you knowing prior to Checkout!
When Doesn't an Item Have Free Shipping?
While we do have Free Shipping on nearly every item in our store; We do have to charge Shipping on some of the very large & bulky items, due to nature of transporting such goods.
These items are quite obvious however. Such as our Commercial Playground Equipment, or our 24 Foot Swim Spas! Both of which our average customer rarely ever runs into. However, we do also provide FREE Installation Assistance if the occasion ever does call for such services!
What About Local Pick Up?
In some instances, we do provide Local Pick Up on a few of the products that we sell. Pick Up locations are at the various warehouses that we ship from across the country. Local Pick Up would require to be arranged by Contacting Us first. Once a request is sent, we will determine which Warehouse a Pick UP may be possible at, depending on where we have that item located.
In most cases a Local Pick Up is not possible. However, If it is still something you are interested in, feel free to Contact Us using the Chat Box at the bottom right hand side of you screen, and we will do out best to make that happen for you!
Simply Fill Out This Form, and one of our Installation Specialists will reach out to you within 24 hours!
As an Authorized Dealer, we not only offer the Full Manufacturers Warranty on everything we sell, but we also sell all of our Products at MAP (Minimum Advertised Pricing) Which is the Lowest Price legally possible, set by the Manufacturers themselves.
Which is why we are 100% confident in offering both our Price Match Guarantee AND Transparent Price Comparing, and knowing that we are still always bringing you the Lowest Prices possible!
100% Guaranteed x 2!
In order for YBLGoods to do a Price Match, all of the following criteria must also be true with the listing on the other Sellers website...
1. Must be the same Make & Model of the item we are Selling.
2. Must be in a New Condition with Original Manufacturers Packaging Materials, the same as we are selling. No Floor Models, Used, or Refurbished Items, etc.
3. Must include Shipping Price for said item. (In some cases this must be calculated to your actual address, if the other Dealer is calculating theirs as such. Please give us extra time to prepare your Price Match during these situations.)
4. Other Dealer must also be an Authorized Dealer of item being Sold.
5. Must be able to be Publicly Purchased in the same manner such as our website. Using a publicly accessible Checkout Page and Authorized to accept Credit and/or Debit Cards via an Authorized Payment Processor. No Private Listings or Offers, ACH, Wire Transfers, etc.
6. No 3rd Party or Marketplace Listings such as Craigslist, Facebook, Amazon, etc, nor apps such as OfferUp, Mercari, Nextdoor, etc can be honored in any Price Matching system.
7. No Email, SMS, or any other Newsletter style promotions may be honored, as your consent to opt into those newsletters means you may receive Private Discounts, that are not being Advertised to the General Public.
Without all of these criteria being true, it would not be a true Price Match, as all of these factors can effect the Warranties, Service, Final Prices, etc that you receive when buying.
NOTICE:
We offer our Price Match Guarantees, as we already sell all of our products at MAP Pricing (Minimum Advertised Pricing) This price is set and regulated by the Manufacturers themselves. This is why no 3rd Party or Marketplace Sellers can be honored in the system. We also can not Advertise for any less than the MAP Prices set by the Manufacturers, nor may any other Authorized Dealer. If we become aware of another Authorized Dealer selling for below MAP Pricing, we are obligated to notify the Manufacturer of this issue. Additionally, we honor the right to turn down business from any party that does not comply with these policies, or any other regulations set by YBLGoods or the Manufactures themselves.
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Harmony River Floor Water Fountain is Adagio’s smallest free standing water feature with water visible from both sides, making it the perfect room divider.
Features
- 31” Wide x 70” Tall x 14” Deep
- Simple set-up
- Includes remote that controls the lights and water from anywhere in the room
- The plastic liner is double tested and prevents against leakage.
- A uniquely designed water distribution unit system won’t clog, thus giving you even water flow.
- Only one cord plugs into the wall and can come out of either the right or left bottom corner of the tray
- Durable powder coat finish on all of our painted metal trim.
- Fully contained.
Includes
Polished River Pebbles
LED Lighting and 3 Bulbs (GU10)
Soft White LED bulbs (2700K-3000K) have replaced all halogen bulbs
Printed instructions and a URL for an installation video
Electric pump
**We can ship water features to virtually any address in the world.
**For shipments to the Continental USA and Canada all shipping is FREE!
(Please note that a $195 handling charge is charged to cover the cost of clearing Canadian customs--all GST taxes are the responsibility of the Canadian Consignee).
**For shipments to Alaska and Hawaii, shipping is discounted!
**For shipments anywhere else in the world--please call us to get a freight quotation before placing your order
STANDARD SHIPPING
Orders received by Adagio Water Features are typically sent by a freight carrier. Please refer to the individual product you are purchasing for production times. Standard Shipping typically takes between 4 - 7 business days depending on your location.
**If you would like faster delivery times please contact a customer service representative at Adagio Water Features and they will try to accommodate your request.
FREE SHIPPING OFFER
All water fountains are eligible for free shipping, as long as the shipping address is located within the continental United States or Canada. This applies to standard shipping only! Expedited shipping quotes can be obtained by calling our customer service line.
CUSTOMERS OUTSIDE THE CONTINENTAL U.S.
If you wish to ship something outside the continental U.S., please contact Adagio Water Features for a shipping quote. You must have the name and product code of the item you wish to purchase as well as a full shipping address ready when you call or e-mail. We cannot give you a quote without this information. The customer is responsible for any duties, fees or taxes imposed by the receiving country. Please keep in mind that some countries take up to 72 hours to receive shipping quotes from carriers.
TRUCK DELIVERY
Due to the weight and size of many large or heavy items they must be sent via independent freight carriers. Here are a few things to note.
- The trucking service will contact you typically 1-2 days before delivery to schedule the delivery time. If you make an appointment with the trucking company please be aware if you are not there to accept delivery a redelivery fee may be charged by the trucking company and it is not the responsibility of Adagio Water Features.
- Please be there to inspect the shipment prior to signing for it. If there are any damages or possible damages, be sure to mark the bill of lading “Damaged” or “Possible Damages”. Please contact Adagio Water Features immediately to report any damages. We will require pictures of the box and the damaged parts in order to send out replacement parts for you.
- The delivery driver will deliver your items curbside of your home or office. They are not responsible for taking the product onto your driveway or to your home. Therefore, moving the item from curbside may require your assistance. Special services that may be offered by the trucking service are the responsibility of the customer. We do not pay for any storage fees that the trucking company may charge if you do not take immediate delivery of your item. Any re-consigning (changing of original shipping address) of shipments is not the responsibility of Adagio Water Features and any fees are the responsibility of the customer.
- Water Features crates can be opened on the curb and carried to their permanent locations. Larger stones will take 2 people to move, please plan on having help to move them when the shipment arrives.
EXPEDITED SHIPPING POLICY
Any additional charges for Expedited Shipping will NOT be refunded on shipments that are delayed due to causes beyond the shipping company’s control, including but not limited to the following:
The nature of the shipment, defect, or inherent vice of the product. Failure of the Consignee to observe any terms contained in the Air Freight Terms, including but not limited to addressing or marking of any shipment, including omission of, or provision of, an incorrect Consignee address or ZIP code on the Air Waybill, providing insufficient information. Acts of God, weather conditions, environmental or hazardous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials or similar authorities, the application of security regulations imposed by the government or otherwise applicable to the shipment, authority of law, quarantine, riots, strikes or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control. Compliance with laws, government regulations, orders or requirements, or any cause beyond our control.
The following shipments are not eligible for Guaranteed Service:
- Shipments destined for delivery in locations outside the service area for Next Day Air Freight or 2nd Day Air Freight.
- The guarantee for on-scheduled delivery for Next Day Air Freight and 2nd Day Air Freight shipments delivered within the United States will be extended by 90 minutes on the Day after Thanksgiving Day and on December 18 through December 24.
DAMAGED SHIPMENTS
**IMPORTANT** Freight damage rarely occurs; however, all packages, crates, items and pallets must be inspected by the receiver upon delivery. In the event that a package, crate, pallet, or item is damaged due to shipping please NOTE the damage on the Delivery Receipt and ACCEPT the Shipment. Contact Adagio Water Features immediately to report damages. We will need photos of the box, including any signs of mishandling, as well as any parts that are damaged and need to be replaced. Replacement parts will be sent out as soon as the required pictures are sent.
Please note – All damages must be reported to Adagio Water Features within 48 hours of accepting delivery. The customer will be responsible for any damages not reported within that time frame. Adagio Water Features is not responsible for any damages that are not noted on the delivery receipt. Please mark the delivery receipt “Possible Concealed Damages” if you are unable to inspect it before the driver leaves.
Email: info@yblgoods.com
Phone:(440)-678-7845
CANCELLATION POLICY
Cancellation Policy All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do so free of charge after your card is charged.
There will be 3% charge that will be deducted from the original price paid. This fee is mandated by the bank and/or credit card company and not within our control.
Orders which are refused at delivery will be assessed of all applicable fees, including the return cost of shipping and a potential 15% restocking fee.
How Do I Cancel An Order?
We understand that on occasion, orders will need to be cancelled and our customer service team is happy to assist.
To cancel and order call us at (440)-678-7845 or Email: info@yblgoods.com with an order number and cancellation request.
Cancellation must happen before the item is shipped. Orders are usually shipped within 12-48 hours.
Custom items, built-to-order, Tailor-Made, personalized, or logoed items cannot be canceled. These sales are final.
RETURN POLICY
In the unlikely event that you are not satisfied with your Adagio Water Features products, we will accept a return or exchange of the item(s) within 30 days of receipt for a refund less 15% restocking fee and freight costs. Any shipping charges that were incurred to send, exchange, or return the product will not be refunded. All returned items to Adagio Water Features must be in new and unused condition and packaged in the original manufacturer's box, crate, or pallet. All of the products, parts, accessories, registration cards, etc. must be returned for a refund to be issued.
**IMPORTANT NOTE**
The ORIGINAL SHIPPING is NON-REFUNDABLE. If the product was purchased with “free shipping” the actual shipping charges that were incurred to ship the product will not be refunded.
Please note:
- Each Stone and Featherstone are natural and unique. The coloration and tones will vary. Returns cannot be accepted because of dissatisfaction with the color or texture of the Stone or Featherstone. We offer stone selection as an option. This will allow you to pick your exact Stone or Featherstone. If you are looking for specific colors or patterns, please choose this option.
- Custom items, built-to-order, Tailor-Made, personalized, or logo'd items cannot be returned. These sales are final.
How to Return a Product
- Contact customer service to request a Credit Memo Number (CMN) and return shipping address. A CMN is required to process a return. Returns without authorization are subject to refusal. Please ensure you receive a CMN before sending your purchase back as a return.
- Carefully repackage the product in the manufacturer's original packaging, making sure to include all parts and paperwork. You will be charged a replacement fee or no credit will be given for missing parts.
- Return the product via an insured shipping provider. It is recommended that you insure the shipment for your full purchase price. Adagio Water Features is not responsible for loss or damage to merchandise that is being returned. In the event products are returned damaged we will notify you immediately so that you can file a claim with the shipping company. We will not issue a refund for products that are returned damaged.
- Please return your purchased product as soon as you receive your CMN. The CMN will expire after 10 business days from issuance.
- After we inspect your return, we will refund the purchase price, minus the original shipping cost, the restocking fees, and missing or damaged part fees that may apply. Please allow up to 2-4 weeks for the credit to be processed. We will send you an email confirmation to notify you when we have applied the credit.
- If the original payment was by check, money order, wire transfer, or cash please allow 30 days for a refund check to be mailed via regular U.S. mail.
A restocking fee of 15% will be deducted for all returned products. Refunds may not be given if the items have obvious signs of use such as missing paperwork, parts, missing packaging materials, smudges, scratches, or other marks indicating use, etc.
For information on products damaged in shipment please refer to our Shipping Policy.
WARRANTY INFORMATION
Adagio manufactures all the water features that we sell. We carry the warranty on them directly.
Adagio does not manufacture the pumps we sell with each feature. The warranty for each pump is provided by the manufacturer.
Each Adagio Water Feature comes with a 1 year Limited Warranty.
Harmony River Floor Water Fountain is Adagio’s smallest free standing water feature with water visible from both sides, making it the perfect room divider.
Features
- 31” Wide x 70” Tall x 14” Deep
- Simple set-up
- Includes remote that controls the lights and water from anywhere in the room
- The plastic liner is double tested and prevents against leakage.
- A uniquely designed water distribution unit system won’t clog, thus giving you even water flow.
- Only one cord plugs into the wall and can come out of either the right or left bottom corner of the tray
- Durable powder coat finish on all of our painted metal trim.
- Fully contained.
Includes
Polished River Pebbles
LED Lighting and 3 Bulbs (GU10)
Soft White LED bulbs (2700K-3000K) have replaced all halogen bulbs
Printed instructions and a URL for an installation video
Electric pump
