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At YBLGoods, we strive to provide you with the best quality Customer Service, while our Manufacturers provide you with the highest quality products. Together, as an Authorized Dealer, we are able to combine our efforts to bring you a FULL Manufactures Warranty on EVERY Item and FREE Shipping on almost every item in our store!
Look for the Free Shipping Badge applied to most products across our website.
You can find the Free Shipping Badge in 1 of 2 places around our website. Either below the "Buy Now" buttons, or within the Product Descriptions themselves. But don't worry, even if you miss it, we will never Charge you any Shipping or Handling Fee's without you knowing prior to Checkout!
While we do have Free Shipping on nearly every item in our store; We do have to charge Shipping on some of the very large & bulky items, due to nature of transporting such goods.
These items are quite obvious however. Such as our Commercial Playground Equipment, or our 24 Foot Swim Spas! Both of which our average customer rarely ever runs into. However, we do also provide FREE Installation Assistance if the occasion ever does call for such services!
In some instances, we do provide Local Pick Up on a few of the products that we sell. Pick Up locations are at the various warehouses that we ship from across the country. Local Pick Up would require to be arranged by Contacting Us first. Once a request is sent, we will determine which Warehouse a Pick UP may be possible at, depending on where we have that item located.
In most cases a Local Pick Up is not possible. However, If it is still something you are interested in, feel free to Contact Us using the Chat Box at the bottom right hand side of you screen, and we will do out best to make that happen for you!
As an Authorized Dealer, we not only offer the Full Manufacturers Warranty on everything we sell, but we also sell all of our Products at MAP (Minimum Advertised Pricing) Which is the Lowest Price legally possible, set by the Manufacturers themselves.
Which is why we are 100% confident in offering both our Price Match Guarantee AND Transparent Price Comparing, and knowing that we are still always bringing you the Lowest Prices possible!
In order for YBLGoods to do a Price Match, all of the following criteria must also be true with the listing on the other Sellers website...
1. Must be the same Make & Model of the item we are Selling.
2. Must be in a New Condition with Original Manufacturers Packaging Materials, the same as we are selling. No Floor Models, Used, or Refurbished Items, etc.
3. Must include Shipping Price for said item. (In some cases this must be calculated to your actual address, if the other Dealer is calculating theirs as such. Please give us extra time to prepare your Price Match during these situations.)
4. Other Dealer must also be an Authorized Dealer of item being Sold.
5. Must be able to be Publicly Purchased in the same manner such as our website. Using a publicly accessible Checkout Page and Authorized to accept Credit and/or Debit Cards via an Authorized Payment Processor. No Private Listings or Offers, ACH, Wire Transfers, etc.
6. No 3rd Party or Marketplace Listings such as Craigslist, Facebook, Amazon, etc, nor apps such as OfferUp, Mercari, Nextdoor, etc can be honored in any Price Matching system.
7. No Email, SMS, or any other Newsletter style promotions may be honored, as your consent to opt into those newsletters means you may receive Private Discounts, that are not being Advertised to the General Public.
Without all of these criteria being true, it would not be a true Price Match, as all of these factors can effect the Warranties, Service, Final Prices, etc that you receive when buying.
We offer our Price Match Guarantees, as we already sell all of our products at MAP Pricing (Minimum Advertised Pricing) This price is set and regulated by the Manufacturers themselves. This is why no 3rd Party or Marketplace Sellers can be honored in the system. We also can not Advertise for any less than the MAP Prices set by the Manufacturers, nor may any other Authorized Dealer. If we become aware of another Authorized Dealer selling for below MAP Pricing, we are obligated to notify the Manufacturer of this issue. Additionally, we honor the right to turn down business from any party that does not comply with these policies, or any other regulations set by YBLGoods or the Manufactures themselves.
All orders over $49 with an address within the contiguous 48 states are eligible for Free Shipping.
FedEx SmartPost an alliance with the USPS to deliver more economically.
FedEx Home Delivery within 1 to 5 business days including Saturdays at no extra charge.
FedEx Express Saver guarantees delivery in just three days regardless of destination.
FedEx Standard Overnight for delivery by 3 p.m. to most addresses, and by 8 p.m. to residences. (This applies to Any Order received Monday thru thursday)
We process and ship orders every business day, Monday through Friday, from our main distribution location in the U.S.A. We do not ship on Saturdays, Sundays or National holidays. Our goal is to get all orders received (checkout and payment completed) by 12:00pm CST shipped within 48 hours.
Orders received after 12:00 p.m. on Friday or anytime Saturday or Sunday will ship within 48 hours from the following Monday. All orders received on a mailing holiday will ship within 48 hours of the first business day following the holiday.
It is the customer's responsibility to ensure their delivery address is a secure location for receiving their order. PlayStar is not responsible for orders that are lost or stolen after delivery. There will be no refunds or credits on lost or stolen orders once delivered. Once a delivery confirmation has been issued by the carrier, in most cases UPS/Fed Ex, the order will be officially delivered to the customer and is then the sole responsibility of the customer.
It is the customer’s responsibility to inspect and make sure all pieces are accounted for and the boxes or product(s) are not damaged. You may choose to refuse the delivery if there are unacceptable damages and/or shortages. If you choose to refuse the delivery, you must note the damages and/or shortages on the delivery receipt. Make sure to ask the freight carrier for a copy of the delivery receipt.
We gladly accept orders for Delivery Outside the contiguous 48 States (but due to the additional expense to ship we cannot extend our normal shipping rates or free shipping offer for orders over $49. The shipping cost can run between $8.00 and $15.00 in most cases for orders weighing one pound (.453 kg) or under.
All orders outside of the contiguous 48 States usually take between 6 and 10 days to arrive depending on the destination.
Canadian shipping charges include the applicable Duties, Taxes and Brokerage fees that will be charged for your shipment.
By ordering goods from PlayStar Inc. you hereby authorize PlayStar's licensed Canadian customs broker chosen by PlayStar to act as your agent, and to transact business with the CBSA (Canadian Border Services Agency) to clear your merchandise, account for duties and taxes, to return merchandise to PlayStar's Licensed Canadian Customs Broker, and prepare and submit refund claims on your behalf for any merchandise you return. You understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that you will obtain the refund directly from PlayStar, Inc.
Get It For Less with Combined Item Shipping: Planning to buy multiple items? Keep Shopping! Our checkout system will automatically consolidate all of your orders for the most economical shipping. And, with our Free Shipping on Orders Over $49, it always makes sense to buy everything you need from PlayStar.
PlayStar is dedicated to providing products manufactured to quality standards that meet or exceed customer expectations of its intended use.
PlayStar, Inc. warrants its products, to the original residential purchaser, to be free from defects in material and workmanship under normal and proper usage.
No warranty is offered on goods subject to normal wear and tear, unreasonable use, abuse, improper installation or maintenance, vandalism, alterations or modifications, acts of God, cosmetic issues including rust, scratches and discoloration, or product not used as intended or designed.
PlayStar, Inc. reserves the right to examine photographs, physical merchandise claimed to be defective, and to recover said merchandise, freight prepaid by purchaser, prior to disposition or warranty claims.
PlayStar's sole liability under this warranty is strictly limited to the repair or replacement of any defective product. In no event shall PlayStar's liability under this warranty exceed the actual cost of materials necessary for repair or replacement of the product covered, whichever is less. PlayStar shall not be liable for incidental, indirect, or consequential damages caused by its products.
PlayStar's warranty is in lieu of all other warranties, whether express or implied, including any warranties of merchantability or fitness for a particular purpose. PlayStar's warranty gives you specific legal rights. You may have other legal rights that vary from state to state.
Shipped quick, fair price and love the products.
These rails are easy to install and very strong and sturdy. I highly recommend this product.
Good quality & fast delivery
You get what you pay for !
Absolutely a great investment! So great. I love it.
G-Force ZM Fat Tire 48V Electric Bike w/LCD Display 1300W at YBLGoods
Thanks for everything
I have not received it yet.
I like it. it really gets up and goes.
I ordered an attic lift for a client but had technical questions prior to purchase. The customer service person was pleasant. What he didn’t know he followed up on with his technical team and got back to me with the answers.
We did not use these for the intended purpose, but instead used them to make elevator beds in studios to increase the useable space. Awesome indeed.
GOOD SERVICE! GOOD BIKE! CAME IN ABOUT ONE WEEK! VERY HAPPY!!
Missing a part when received. It was handled quickly and easily! The unit was as described and is already being heavily enjoyed.
Had it together in 20 min 100 mi later haven't had to mess with anything kristen was also very helpful
I have already sent you a review!!! Please send me a bike Manuel for my t42, my phone lost all the info on the bike!!!
Thank you guys for being so helpful while trying to figure out which e-bike I wanted to get. I am a bit older, and this new technology is a little confusing to me. But I started seeing these electric bikes all over town and I knew I had to get one! I didn't realize there were so many options though, I almost gave up! But Jessica on the Chat Box was SUPER helpful. She even threw in 4 Free bike accessories in for me! Overall, shipping was fast, customer service was great. 10/10 I will be back again! Thanks guys!