Thank you guys for being so helpful while trying to figure out which e-bike I wanted to get. I am a bit older, and this new technology is a little confusing to me. But I started seeing these electric bikes all over town and I knew I had to get one! I didn't realize there were so many options though, I almost gave up! But Jessica on the Chat Box was SUPER helpful. She even threw in 4 Free bike accessories in for me! Overall, shipping was fast, customer service was great. 10/10 I will be back again! Thanks guys!